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FAQ

  • We are committed to safeguarding your privacy
    Information We Collect: Personal Information: Name, email address, shipping address, and payment details when you make a purchase. Usage Information: Data about how you interact with our website, such as browsing history, pages visited, and preferences. Cookies: We use cookies to enhance your browsing experience and collect data for analytics purposes. How We Use Your Information: To process and fulfill your orders. To communicate with you regarding your orders, promotions, and updates. To personalize your experience on our website. To improve our products and services based on your feedback and usage patterns. Data Security: We employ industry-standard security measures to protect your personal information. Your payment details are encrypted and securely processed by trusted payment gateways. We do not store your payment information on our servers. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders. Your Choices: You have the right to access, update, or delete your personal information by contacting us. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions. Underage Privacy: Our website is not intended for individuals under the age of 19. We do not knowingly collect personal information from minors. Changes to This Policy: We may update this Privacy Policy periodically. Any changes will be reflected on this page. By using our website, you consent to the terms outlined in this Privacy Policy. If you have any questions or concerns regarding your privacy, please contact us.
  • Terms & Service
    Welcome to The Stash Spot! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before proceeding. Account Registration: You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Use of Our Website: You agree to use our website and services only for lawful purposes and in compliance with these Terms. You may not use our website in any manner that could damage, disable, overburden, or impair our servers or networks. Intellectual Property: All content, trademarks, logos, and other intellectual property displayed on our website are the property of [Website Name] or its licensors. You may not use, modify, reproduce, or distribute any content from our website without prior written consent. Purchases: By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity. User Content: You may submit content, such as reviews or comments, to our website. By doing so, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and distribute your content. You are solely responsible for the content you submit and its legality. Limitation of Liability: Our website and services are provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy or completeness of the content. In no event shall [Website Name] or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website. Indemnification: You agree to indemnify and hold harmless [Website Name] and its affiliates from any claims, damages, or losses arising out of your use of our website or violation of these Terms. Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective upon posting on our website. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. If you have any questions or concerns about these Terms of Service, please contact us!
  • Refund Policy
    Refund Policy: At The Stash Spot, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a transparent refund policy to address your concerns. Eligibility for Refunds: Refunds are available for products returned within 10 days of delivery. To be eligible for a refund, items must be unused, in their original packaging, and in the same condition as when you received them. Some products, such as perishable goods or items explicitly marked as non-refundable, may not be eligible for returns. Refund Process: To initiate a refund, please contact our customer service team at stashspotcannabis@protonmail.com with your order details and reason for return. Upon approval, we will provide you with instructions for returning the item. Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure the safe return of your items. Refund Timeframe: Please allow 7 business days for your refund to be processed after we receive the returned item. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution. Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may request photographic evidence of the damage to expedite the resolution process. Exchanges: We do not offer exchanges at this time. If you wish to exchange an item for a different one, please return the original item for a refund and place a new order. Changes to This Policy: We reserve the right to update our refund policy from time to time. Any changes will be reflected on this page. If you have any questions or require further assistance regarding our refund policy, please don't hesitate to contact us.
  • How do I contact The Stash Spot?
    Please contact us at stashspotcannabis@prontonmail.com with any questions or inquiries. For customers of our Downtown Regina location, call us at +1 (306) -559-1433.
  • How do I order cannabis for delivery?
    Browse through our online store and select the cannabis products you desire. Add the chosen items to your shopping cart. Proceed to checkout and fill in your delivery information. If you're a new customer, create an account; if you're a returning customer, log in. Review your order to ensure accuracy. Apply any applicable discounts or promo codes. Select your preferred payment method and complete the transaction. Once your order is confirmed, sit back and await delivery to your doorstep. Enjoy your high-quality cannabis products responsibly and legally.
  • Where is The Stash Spot located?
    We're located at 2425 11th Ave A, Regina, SK (Downtown)

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